YOUR INFORMATION MATTERS

Privacy Policy

Last updated: October 24, 2026

Important: This is a starter template, not legal advice. Replace the placeholders and have the final policy reviewed for the laws and services that apply to your business before collecting real customer data.

Light Naija (“we”, “us” or “our”) aims to handle personal information responsibly. This policy should explain how your organisation collects, uses, stores and shares information when people use the Light Naija website and electricity vending services.

1. Information we may collect

Depending on the live service, information may include name, email address, phone number, electricity distribution company, meter number, transaction amount, transaction reference, customer support messages, device or browser information and basic usage data. Payment card or bank details should be handled by a properly selected payment provider wherever possible.

2. How information is used

Information may be used to process and verify electricity purchases, deliver tokens or transaction updates, provide support, prevent fraud, reconcile payments, maintain records, improve the service and meet applicable legal obligations.

3. Sharing information

Information may need to be shared with the selected electricity vending provider, payment processor, technical service providers, and competent authorities where legally required. Identify your actual providers and describe the information each receives before launch.

4. Security and retention

We should use appropriate technical and organisational safeguards, restrict staff access and keep information only for as long as needed for stated purposes or legal requirements. No online system can guarantee absolute security.

5. Cookies and analytics

If the live website uses cookies, analytics, advertising tools or similar technologies, explain what they do, what data they collect and how users can manage their preferences.

6. Your choices and rights

Depending on applicable law, users may have rights to request access to, correction of or deletion of personal information, or to object to certain processing. Add a clear process for submitting requests and explain any legal limits.

7. Children

The service is not intended to knowingly collect personal information from children without appropriate authorisation.

8. Contact us

For privacy questions or requests, contact [insert your verified privacy contact email]. Replace this placeholder with a monitored business address before publishing.

9. Updates

We may update this policy as our services change. Publish the effective date and explain how material changes will be communicated.